Your Expectations

Personal contact and attention to individual needs are the foundation of our work. Together with our customers we develop ideal logistics solutions, aiming for further improvements along the way.

For this reason, we are always looking for new developments, ways to improve our workflows and to efficiently invest in modern and state-of-the-art equipment. Our quality management system is certified according to ISO 9001:2000. Its complete implementation, plus further improvements on its standards, was officially confirmed in August 2007, when our certificate was renewed.

Terms of Carriage

All business is undertaken subject to the German Forwarders` Standard Terms and Conditions (ADSp) – latest edition. Our liability insurance is signed with Marsh GmbH. These limit in § 23 ADSp the legal liability for damage to goods in the case of damage to goods whilst in the care of a forwarder to € 5/kg, in accordance with § 431 of the German Commercial Code (HGB); in the case of multimodal transport, including sea transport to 2 SDR (special drawing rights)/kg plus, in additional, per damage or event to € 1 million or € 2 million respectively, or 2 SDR/kg whichever is the greater. Liability as (air) carrier per Montreal convention, when places of departure and destination are between States which have endorsed it. Paragraph 27 ADSp does not constitute an agreement for alternative maximum liability sums concerning paragraph 27 of the Montreal Agreement.

For the provision of the relevant logistics services the Logistics Terms & Conditions (for a copy click here (only available and applicable in German), in their latest version, are applicable.

All transfer orders are also subject to our Conditions of Carriage (January 2007 edition), which are also only available and applicable in German. If you have questions regarding any of these, please do not hesitate to contact us.

Transport insurance is in effect with Marsh GmbH, Cremon 3, D-20457 Hamburg, Germany.

District court: Reinbek HRB 3145
Place of jurisdiction: Hamburg, Germany
CEO: Dieter Christiansen
VAT number: DE 118542003, Tax number: 30 293 25 893